Hamilton Lloyd and Associates is a fast growing and creative human resources firm, which has its attention on rendering customized services to organizations across various sectors. This involves a deep and reliable understanding of the client’s organizational culture, strategic aims and needs to make sure that a tailored solution is provided.
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Job Position: Automotive Workshop Supervisor
Reports to: The Executive Director
- Total responsibility for Mechanical and Body shop detailing and quality delivery
- Responsible for job allocation and job flow in the workshop including job scheduling and labor allocation for day to day operations.
- Co-ordinate resources, (operational and human) schedules and activities to effectively manage the Workshop.
- To act as a technical expert in the workshop advising staff on the tasks that needs to be accomplished.
- Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.
- Ensure all vehicles are serviced in accordance with the company’s standards and that pro-active planned maintenance is carried out continuously.
- Ensure operational safety and compliance with environmental laws and regulations.
- Identify skills gap and advise the management on areas to train the staff to improve technical knowledge and job performance of workshop staff.
- To ensure workshop staff wear protective clothing (PPEs) at all times while in the workshop floor including all non-workshop/technical staff.
- Organize all customer rescue missions ensuring all resources and authorization required is acquired within the shortest time possible.
- Ensure properly documented job cards with clear instructions are opened for every repair/service/rescue job to be undertaken by the workshop staff.
- To ensure that all vehicles are serviced in accordance with the company’s service standards and that pro-active planned maintenance is carried out continuously.
- To act as a technical expert in the Workshop, advising staff on tasks and sharing knowledge, for example through regular toolbox talks.
- To in-still and maintain a strong health and safety culture amongst the Workshop team with a good understanding of risk assessments.
- To ensure that the workshop housekeeping and operating practices are of a high standard and that special tools and equipment are well maintained.
- Generate ad-hoc reports as required by the management.
- Develop Service Level Agreements (SLA) with internal customers.
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- Diploma in Mechanical Engineering (Automotive Option) / Grade Test 1. Degree will be an added advantage.
- At least 3-5 years relevant experience in motor vehicle service/mainstream motor dealer
- Must have previously held a supervisory role.
- Proficiency in computer packages e.g. Word, Excel
- Excellent interpersonal skills to build strong rapport with others
- Excellent communication and analytical skills
- The ideal candidate should have a track record of academic and professional achievement and demonstrate a strong business acumen and passion for after sales services.
- Demonstrate integrity and accountability.
How to Apply for Automotive Workshop Supervisor at Hamilton Lloyd and Associates
Qualified candidates should please forward their CV to: [email protected]using the job position as the subject of the email.
November 25, 2019
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