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Business Banker – Enterprise Direct At Stanbic IBTC Bank

Stanbic IBTC Bank Vacancies, Vacancies at Stanbic IBTC Bank. The organization is recruiting and there are available job openings at Stanbic IBTC Bank Vacancies.

Standard Bank is a strong advocate in the technical revolution, in order to assist them to make sure of brilliant client service and cutting edge financial solutions. Their growing worldwide success reflects their devotion to the latest solutions, the best personnel, and a uniquely flexible and pulsating working culture. To assist them to propel their success into the future, they are searching for resourceful people to join their dedicated team at their offices. They are hiring to fill the following positions described below.

Job Title: Business Banker – Enterprise Direct

Job ID: 44286
Location: Lagos
Job Sector: Banking

Job Purpose

  • On-board new customers, reactivate dormant accounts, cross-sell the bank’s products and services to existing customers and monitor borrowing customers(including LSETF).
  • Improve customer experience by proactively engaging the customer via telephone/email for more pocket share and to manage and optimize value from a portfolio of SME customers.

Key Responsibilities/Accountabilities

  • Promote and proactively sell the Bank’s products, solutions and services via the telephone to meet the financial needs of small and medium business customers.
  • Mine existing customer data to identify expansion and/or additional business opportunities.
  • On board new customers – Day 1 welcome call and Day 30 follow up call
  • Dormant/ Inactive account reactivation
  • Cheque confirmation, excess/ covenant breaches and Pre-NPLs / stressed account monitoring
  • Ensure KYC documentation, BVN and regulatory compliance and control are adhered to
  • Providing a central (information/ query handling) service point for SME customers
  • Ensure all queries from existing and potential customers are effectively and promptly resolved.

Preferred Qualification and Experience

  • First Degree in any relevant discipline.
  • Min 2 years of Business Banking Sales experience
  • 0 – 1 Year experience call center experience may be added advantage

Knowledge/Technical Skills/Expertise:

  • Good numerical skills, business acumen, and financial acumen to interpret financial statements, balance sheets and basic financial ratios.
  • Thorough knowledge of standardized business banking transactional products and other core products relevant to small business enterprises.
  • Ability to speak Hausa fluently.

Application Closing Date
Not Specified.

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