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Client Service Officer At Stanbic IBTC Bank

Stanbic IBTC Bank Vacancies, Vacancies at Stanbic IBTC Bank. The organization is recruiting and there are available job openings at Stanbic IBTC Bank Vacancies.

Standard Bank is a strong advocate in the technical revolution, in order to assist them to make sure of brilliant client service and cutting edge financial solutions. Their growing worldwide success reflects their devotion to the latest solutions, the best personnel, and a uniquely flexible and pulsating working culture. To assist them to propel their success into the future, they are searching for resourceful people to join their dedicated team at their offices. They are hiring to fill the following positions described below.

Job Title: Client Service Officer

Job ID: 36477
Location: Bayelsa
Job Sector: Banking

Job Purpose

  • To render frontline service support.

Key Responsibilities/Accountabilities
Control chequebooks:

  • Attend to telephonic queries regarding cheque books.

Control Automated Teller Machine (ATM) cards:

  • Obtain and handle ATM cards in accordance to laid-down policies and measures.
  • Make sure the ATM cards are secured away overnight.
  • Send and take delivery of ATM cards to/from away branches.
  • File ATM cards in received-date order.

Statements:

  • Issue off-cycle statements at customer’s instance and take charges as appropriate
  • Keep records of all source instructions from customers

Reactive selling:

  • Identify cross-selling and migration opportunities and sell products/services reactively.
  • Participate in tactical sales/marketing activities as required.

SIPML Management:

  • Attend to all pension enquiries
  • Processing of client withdrawal application.
  • Processing of client change of account information and signature
  • Processing of NSITF transfer.
  • Processing of deceased person benefit withdrawal.
  • Print statement of account and registration certificate for the client
  • Cross sale.
  • Render daily report on applicable platform.

SIAML Management:

  • Attend to all Asset management enquiries
  • Processing of client subscription.
  • Processing of client redemption
  • Processing of client change of account information.
  • Processing of deceased person redemption
  • Print statement of account and registration certificate for the client
  • Dispatch all document to the appropriate unit after execution
  • Cross-sell.

Preferred Qualification and Experience

  • A bachelor’s degree in any related field
  • 0-2years banking experience, preferably interfacing with customers.
  • Strong relationship management background.
  • Experienced in upholding the highest levels of service.
  • Experience in completing credit applications successfully.

Knowledge/Technical Skills/Expertise:

  • Relevant business/financial qualification
  • Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).

Application Closing Date
Not Specified.

Ongoing Recruitments You Can Also Apply For Here:

How to Apply

Interested and suitably qualified individuals should: Click here to apply online

See Also:

State Government Recruitment in Nigeria:

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Also, Apply for Federal Government jobs in Nigeria:

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