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Collections Analyst at Lidya Global

Lidya is the future of finance for small-scale businesses in leading edge and developing markets. Their goal is to assist great business owners get financing and develop a credit score via an easy and encouraging lending system. Lidya presently operates in Nigeria where more than 100,000 businesses have registered for its service and is funded by Omidyar Network, Newid Capital, Accion, Bamboo Capital and Alitheia Capital. The firm has raised almost $10m USD in venture capital and has teams all over Lagos (Nigeria), Porto (Portugal) and New York (USA). They are hiring to fill the following positions described below.

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Job Title: Collections Analyst

Location: Lagos

Job Description

Company Culture

  • Ambitious & Metrics Driven: You want to solve the $5 trillion USD small business credit gap across fast-growing economies.
  • You are committed to relentlessly finding the right customer, building trust and converting those relationships into sustainable, win-win partnerships.
  • You understand that you will be judged on your numbers and building a high growth, profitable loan book.
  • Has No Complacency and is High Energy. You understand your role is critical to the company.
  • Resourceful, High Integrity, High Impact. You find a way. You do business with trust and transparency and dig into the details with the aim to help customers repay on-time and consistently.
  • Collaborative. You understand you need a team to succeed.

Key Duties and Responsibilities
Debt Settlements:

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  • Manage all past due accounts and determine the appropriate collection action to be taken for each individual client.
  • Compile daily, weekly, and monthly reports on status of delinquent accounts, collection activity, and accounts receivable status.

Loan Portfolio Growth:

  • Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts.
  • Review terms of contract and service with client and clearly communicate various payment options.
  • Work cooperatively with other departments to best determine how to balance both the customer’s and Lidya’s needs.

Requirements

  • 2 to 4+ years of experience in financial services sector as a collections, credit reporting, credit disputes, or fraud resolution specialist.
  • Bachelor’s degree in Finance, Law, Accounting, Statistics, Investments or a related business discipline.
  • Working knowledge of the entire underwriting process from loan application to funds disbursement and collections.
  • Outstanding customer engagement skills and demonstrated experience with managing day to day aspects of client relationships, including considerable experience with client negotiations.
  • Superior organization with a demonstration of ownership and taking initiative to accomplish goals.
  • Ability to work in a goal oriented environment where you will be evaluated on your KPIs.
  • High attention to detail and strong analytical skills including the ability to properly identify the key credit risks, and reach a prompt and well thought out credit decision.

Our offer!

  • Competitive salary and workplace benefits.
  • An unmatched personal and expert development as our longer-term goal is to train the next generation of leaders for country-changing undertakings.

Application Closing Date

Ongoing.

How to Apply for Collections Analyst at Lidya Global

Interested and suitably qualified individuals should: Click here to apply online

Note: Lidya is an equal opportunity employer. We strongly believe that diverse and inclusive teams make better decisions and work more effectively to make a positive impact for all employees.

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