Consumer Services Specialist at Nestle Nigeria
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Consumer Services Specialist at Nestle Nigeria

Consumer Services Specialist at Nestle Nigeria – Here are the requirements and how to apply for the position of Consumer Services Specialist in the ongoing Nestle Nigeria job recruitment.

Consumer Services Specialist at Nestle Nigeria – About Position

Nestle Nigeria Plc is the foremost Nutrition Health and Wellness organization. They are focused on improving People’s lives, everywhere, every day.

They have a presence in over 130 nations and factories in over 80 research centers and that brings many international benefits. They believe in long term career growth and appreciate how problems and motivation will assist you to reach your potential.

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They are hiring to fill the following position described below.

Job Title: Consumer Services Specialist

Location: Lagos, Nigeria
Position Type: Full-time

Job Responsibilities

  • Efficiently managing consumer complaints in line with the Nestle internal Consumer Service commitments.
  • Supporting the brands/categories in the generation of insights and understanding of consumers, as well as support innovation and renovation process with relevant consumer information on products.
  • Managing the continuous training and use of in-house panelists for tasting and sensory evaluation.
  • Liaising with the requisite stakeholders (Regulatory Affairs, Recording Studios, and Radio Stations) to ensure timely flighting of approved Nestlé Nutrition Line episodes.
  • Organizing and supervising in-house kitchen tasting sessions and sensory evaluation, as well as supporting Focus Group Research, 60/40 & Guidance tests on Nestle products vs. competition when required; furnishing brands and Application Group with results for the required action.
  • Working closely with the Categories to ensure that all consumer connection activities under Consumer Services help to build brands and achieve overall brand communication objectives.
  • Providing professional nutritional advice when required to support the various brands in all their direct consumer contact activities and driving consumer education.
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Job Requirements

  • Minimum of a Bachelor’s degree in Nutrition, Food Science and Technology, Biochemistry, Home Economics or other related courses.
  • Minimum of 2 years’ experience in a similar FMCG company.
  • Strong working experience in a science-related function and with cross-functional teams such as people within Marketing, Research and Development, Sales, Agencies and Business Executive Managers.
  • Dynamic and tactful individual, able to multitask.
  • A team player with strong interpersonal skills.

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How to apply for Consumer Services Specialist at Nestle Nigeria

Interested and suitably qualified individuals should: Click here to apply online

Application Deadline

  • 6th March 2020

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