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Customer Service Assistant at AXA Mansard

Customer Service Assistant at AXA Mansard – Here are the requirements and how to apply for the position of Customer Service Assistant in the ongoing AXA Mansard job recruitment.

Customer Service Assistant at AXA Mansard – About Position

AXA Mansard is one of the leading Financial Institutions in Nigeria that has been providing world-class financial services over the years.

They are hiring to fill the following positions described below.

Job Title: Customer Service Assistant

Location: Lagos

Job Responsibilities

Key Responsibilities and Accountabilities

  • Attends to all walk-in customers, assisting them with their complaints, inquiries, and concerns in an efficient and professional manner
  • Ensure that all services to Customers are done within the specified turnaround time
  • Creates further interest in the company’s products by enlightening Customers on other services offered
  • Processes payment for all walk-in sales and renewals.
  • Assists with Admin and facility management issues at the Agency office
  • Carries out any other assignment delegated by the Agency Manager

Other Activities aside Key Responsibilities

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  • Submits weekly/monthly prospects list to the office manager which should result in sales.
  • Generating Leads from high earning customers and to the office manager which should result in sales.
  • Cross-selling of policies to existing and walk-in customers.
  • Sales of all policies at their discretion to customers other than the ones who walk into the Centre which attracts sales commission
  • Provide assistance for booking and renewing policies with the underwriting teams

Job Requirements

  • A Polytechnic National Diploma in any related course
  • 0-2 years’ experience in a Customer Service role
  • Exceptional customer service skills
  • Excellent relationship management skills
  • Sound knowledge of insurance
  • Ability to use a computer system and necessary work tools such as MS Word and MS Excel
  • Sound verbal communication and strong written communication skills
  • Good negotiation skills.
  • Candidates should reside around Ikeja axis.

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How to apply for Customer Service Assistant at AXA Mansard

Interested and suitably qualified individuals should forward their CV to [email protected] stating the Job Title as the subject of the email.

Application Deadline

  • 29th February 2020

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Disclaimer: Careerintels is only a job directory, we do not own the jobs we publish on our platforms neither can we influence the HR or recruiting company’s decision. What we provide is the necessary pieces of information required for the job application process that can help you to be selected on the company’s recruitment program.

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