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Customer Service Assistant at AXA Mansard

Customer Service Assistant at AXA Mansard – Here are the requirements and how to apply for the position of Customer Service Assistant in the ongoing AXA Mansard job recruitment.

Table of Contents

Customer Service Assistant at AXA Mansard – About Position

AXA Mansard is one of the leading Financial Institutions in Nigeria that has been providing world-class financial services over the years.

They are hiring to fill the following positions described below.

Job Title: Customer Service Assistant

Location: Lagos

Job Responsibilities

Key Responsibilities and Accountabilities

Attends to all walk-in customers, assisting them with their complaints, inquiries, and concerns in an efficient and professional manner
Ensure that all services to Customers are done within the specified turnaround time
Creates further interest in the company’s products by enlightening Customers on other services offered
Processes payment for all walk-in sales and renewals.
Assists with Admin and facility management issues at the Agency office
Carries out any other assignment delegated by the Agency Manager

Other Activities aside Key Responsibilities

Submits weekly/monthly prospects list to the office manager which should result in sales.
Generating Leads from high earning customers and to the office manager which should result in sales.
Cross-selling of policies to existing and walk-in customers.
Sales of all policies at their discretion to customers other than the ones who walk into the Centre which attracts sales commission
Provide assistance for booking and renewing policies with the underwriting teams

Job Requirements

A Polytechnic National Diploma in any related course
0-2 years’ experience in a Customer Service role
Exceptional customer service skills
Excellent relationship management skills
Sound knowledge of insurance
Ability to use a computer system and necessary work tools such as MS Word and MS Excel
Sound verbal communication and strong written communication skills
Good negotiation skills.
Candidates should reside around Ikeja axis.

Ongoing Recruitments You Can Also Apply For Here:

How to apply for Customer Service Assistant at AXA Mansard

Interested and suitably qualified individuals should forward their CV to daniel.owo@agency-axamansard.com stating the Job Title as the subject of the email.

Application Deadline

29th February 2020

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