Jobs

Customer Service Representative at Phyatex International

Phyatex International renders consulting, training and recruitment services to various organizations. We gather details about the employment needs of our clients and provide fitting and customized solution.

We are currently inviting suitably qualified candidates to send in their applications to fill the available vacant job positions.

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Table of Contents

Job Position: Customer Service Representative

Location: Lagos

Description

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
Related:
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See Also:

State Government Recruitment in Nigeria:


How to Apply for Customer Service Representative at Phyatex International

Qualified candidates should send their Applications to: careers@phyatexintl.com.ng using the job position as the subject of the email.

Deadline

December 31, 2019

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