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Female Customer Service Representative at SIMS Nigeria Limited

SIMS Nigeria Limited is involved in the assembling, distribution and sales of consumer electronics from major electronic brands such as: Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic.
SIMS Nigeria was founded in 1987 and ever since then, it have grown to become a force to reckon with in the home appliances and consumer electronics market. We have acouple of branch offices in Nigeria, in cities like Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

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Job Position: Female Customer Service Representative

Location: Lagos

Description

  • Attend to customers and resolve all issues concerning their faulty products.
  • Make available Job Card for all jobs with proper classification.
  • Escalate all Job Card and faulty products to the Service centre supervisor.
  • Provide defective parts failure report ( Panel , PCB & Compressor )
  • Preparation of daily work report.
  • Ensure to follow up on the engineers to confirm status of jobs daily.
  • Responsible for Happy calls to customers and dealers.
  • Will be in charge of spare part request in line with job card details.
  • Candidate will be in charge of passing job completion feedback to the customer.

See Also:

State Government Recruitment in Nigeria:

Requirements

  • Bachelor’s degree or equivalent
  • Not less than 2 years work experience in a related field.
  • Skilled in using Microsoft office applications.

How to Apply for Female Customer Service Representative at SIMS Nigeria Limited

Interested and qualified candidates should:
Click here to apply online

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Deadline

November 13, 2019

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