Jobs

Graduate Teller at Citibank Nigeria

Citibank Nigeria Limited, the foremost global financial services establishment, offers clients, corporations, governments, and institutions with a wide range of financial products and services.

They are hiring to fill the following positions described below.

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Job Title: Teller

Job ID: 19141207
Location: Lagos
Employee Status: Regular
Job Function: Operations – Transaction Services

Job Purpose

  • Ensure prompt, error-free and control-driven cash activities.
  • Ensuring smooth running of Cash in Transit activities.
  • Ensure vault operations and Cash Handlings are diligently handled
  • Provide back-up services to Customer/ Head Teller.
  • Taking part in periodic reviews, reporting, and miscellaneous activities
  • Assist in Overseeing of Technology related issues and projects in the branch and other remote sites (implants).
  • Assist in annual Continuity of Business activities, infrastructure and application changes, etc.

Key Responsibilities

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  • Process all customer requests within the standard turn-around time and without error.
  • Report all qualifying transactions processed in line with existing National Drug Law Enforcement Agency limits.
  • Ensure stated procedures and policies for all products are adhered to while processing.
  • Update Registers where required before processing/after processing.
  • Ensure other bank cheques are given appropriate value dates and scan same into Clearing Interface System timely
  • Participate in the quarterly Managers Assessment exercise for all counter products and processes and ensure satisfactory ratings are achieved for all products and processes.
  • Handling of expense and internal processing transactions.
  • Preparation and delivery of reports as may be dictated by product/regulatory requirements e.g. Invisible reports, Anti-money laundering reports, etc.
  • Perform additional tasks/ projects and responsibilities as assigned by branch management.
  • Assist in Overseeing of Technology related issues and projects in the branch and other remote sites (implants).
  • Backing up for the Head Teller where necessary

Requirements

  • External: Highly frequent contact with Customers and Teller Implant Location
  • Good Interpersonal/Communication Skills
  • Customer Focused
  • Neat/Smart Appearance
  • Analytical Mind/Proactive
  • Fast Learner
  • Meticulous & Accurate
  • High level of integrity/sense of responsibility
  • A BSc / BA degree
  • National Youth Service Corps (NYSC) certificate of completion is mandatory
  • Error Free Processing
  • Ability to work under pressure
  • Compliance with regulatory/institutional requirements
  • Processing within tight turnaround times
  • Preparation of Reports with tight timelines
  • Customer satisfaction in a highly competitive environment
  • Weekend and public holiday work (sometimes)

Qualifications/Education

  • 1 year of relevant experience
  • Pass basic induction and operations training
  • A BSc / BA degree
  • National Youth Service Corps (NYSC) certificate of completion is mandatory

Application Closing Date
Not Specified.

How to Apply

Interested and suitably qualified individuals should: Click here to apply online

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One Comment

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