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MTN Nigeria Recruitment 2019 (5 Positions) – Apply Here

MTN Nigeria Recruitment 2019, MTN Nigeria is the foremost in telecommunications in Nigeria and part of a mixed community in Africa and the Middle East, our brand is unique. It is through the compelling brand that we are able to attract the right talents who we carefully groomed by always making better our employment benefits even more than reward and recognition.

MTN Nigeria Recruitment 2019 here is a step by step guide on the available positions and how to apply for the Mtn Nigeria Recruitments 2019.

List of Vacancies for MTN Nigeria Recruitment 2019

  • Manager, Corporate Communications (External Communications)
  • Manager – Digital Communication Channels
  • Manager Propositions and Go To Market
  • Senior Manager Customer Operations
  • General Manager Investor Relations

Job Position: Manager, Corporate Communications (External Communications)

  • Location: Lagos
  • Employment Status: Permanent
  • Department: External Communications

Job Description

  • Create and implement effective multi-platform, multi-stakeholder external communication strategy in compliance with governance guidelines
  • Engage in contract negotiations to minimize cost and advance MTNN value creation philosophy.
  • Understanding of approved MTNN communication code and group-wide corporate identity guidelines
  • Make sure of vital communication assistance for corporate events and high-quality presentations for executive management
  • Manage output from various consultants to implement integrated communication and engagement strategy
  • Establish effective communication campaigns to enable understanding and buy-in among critical stakeholders
  • Efficiently discuss metrics and advancement to target audiences.
  • Create an operational relationship with media relations, investor relations and implement stakeholder engagement management strategies across the business
  • Manage production of MTN corporate publications (print and web-based), ensuring the high-quality look and feel and engaging Tutor and guide team members to make sure they understand the objectives and goals of the team.
  • Identify, evaluate and track the development needs and performance of the team

Job Requirements

  • First degree in any relevant discipline.
  • Minimum of 6 years of work experience with at least 3 years of experience in external communications and related areas of specialization.
  • Credible work experience in a medium or large organization
  • Experience in corporate communications
  • Advanced writing, editorial and publishing skills
  • Effective supervisory and project management skills
  • Fluency in English.
  • Possession of the minimum of BA, BSc, HND Or BEd.

Apply Here for Manager, Corporate Communications (External Communications) – MTN Nigeria Recruitment 2019

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Office Assistant at Phyatex International

Qualified candidates should click here to apply for Manager, Corporate Communications (External Communications)

Deadline for Application: July 1, 2019

Job Position: Manager – Digital Communication Channels

  • Job Type: Full Time
  • Location: Lagos

Job Description

  • Create an enterprise digital communications strategy and manage the effectiveness of all internal digital communication platforms.
  • Participate in digital transformation through the implementation of high performing intranet and multimedia solutions
  • Engage in Contract negotiations to maximize cost and push MTNN Value Creation Philosophy.
  • Familiar with approved MTNN Communication Code and group-wide corporate identity guidelines and how they apply to digital communication materials.
  • Give vital communication support to business units and key business-wide initiatives.
  • Manage output from creative and digital content consultants
  • Establish internal campaigns and key business initiatives.
  • Create effective multi-platform/multi-stakeholder messaging via digital channels.
  • Make sure of the hitch-free operation of digital channels in the corporate section of the MTN website.
  • Create and introduce the best possible user experience for all MTN Nigeria’s internal digital and communications channels
  • Efficiently discuss metrics and advancement to important internal stakeholders.
  • Train and direct team members to make sure they understand the objectives and goals of the team.

Job Requirements

  • First degree in any relevant discipline
  • Minimum 6 years of work experience with not less than 3 years of relatable experience in corporate communications; digital specialization; content development.
  • Credible work experience in a medium to large organization
  • Credible Experience in corporate communications – strategy and content development
  • Should have excellent communication, editorial, and publishing skills and also skilled in video editing and radio broadcasting.
  • In-depth understanding of new, contemporary digital communication tools and techniques
  • Possession of management skills in supervising a diverse and high performing team
  • Should have a minimum of BA, BSc, BEd or HND

Apply Here for Manager Digital Communication Channels – MTN Nigeria Recruitment 2019

Qualified candidates should click here to apply for Manager Digital Communication Channels

Deadline for Application: July 1, 2019

Job Position: Manager Propositions and Go To Market

  • Job Type: Full Time
  • Location: Lagos
  • Employment status: Permanent    
  • Department: Brand & Communications

Job Description

  • Oversee the Propositions & Go To Market portfolio to satisfy customer needs and aspirations across all segments
  • Assist the Shareholder return strategy by creating and deploying Marketing Processes that are working at achieving all elements on the business scorecard.
  • Liaise with internal stakeholders to advance service delivery and availability.
  • Design go-to-market strategy for Mass Market propositions
  • Design and implement, as well as to measure a clear, well-defined Propositions, Go To Market Strategy.
  • In charge of the development of a distribution strategy in conjunction with Sales and Distribution and customer awareness
  • Position MTN’s Mass Market propositions are best-in-class and best-in-market
  • Liaise with the master brand and media units to create and implement a communication strategy for Mass Market products
  • Establish a strategic marketing plan for the regions to attain business objectives
  • Monitor revenue increment for all Mass Market propositions.
  • Examine the profitability of identified partnering opportunities for complementary third-party products
  • Attend to the Division’s internal customers and proffer solutions to satisfy the customer and boost customer experience.
  • Create and implement Strategic Partnerships with the MTNN leadership team to push awareness on conducts and impact on non-compliance on bottom-line results and company reputation.
  • Nurture in house relationships with key stakeholders to ensure the smooth running of the account management process

Job Requirements

  • First degree in a related field
  • An MBA certification is an advantage
  • Fluency in the English
  • Minimum of 6 years of work experience with not less than 3 years experience in an area of specialization with experience in managing others
  • Credible work Experience in a medium or large organization
  • Familiar with managing product promotions
  • Relatable experience in liaising with and influencing both internal and external stakeholders
  • A good understanding of systems, networks and mobile telecoms and mobile applications
  • Having a Management Experience in telecommunications marketing or consulting will be an advantage
  • Should have a minimum of BA, BSc, HND or Bed

Apply Here for Manager Propositions and Go To Market – MTN Nigeria Recruitment 2019

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Candidates with fitting qualification should click here to apply for Manager Propositions and Go To Market

Deadline for Application: July 1, 2019

Job Position: Senior Manager Customer Operations

  • Job Type: Full Time
  • Location: Lagos
  • Employment Status: Permanent
  • Department: Customer Operation

Job Description

  • Oversee the operations or activities of various customer care units within MTN Nigeria and ensure timely resolution of customer complaints
  • Manage the operations of various walk-in customer service points
  • Create strategies and operational plans to push the attaining of targeted sales and service objectives.
  • Participate in the review of business processes to drive efficiency gains to ensure at least a 5% reduction in divisional budget year-on-year.
  • Engage in contract negotiations to minimize cost and push MTNN value creation philosophy.
  • Be responsible for the inventory and cash handling within owned touchpoint channel
  • Oversee inventory movements across regions
  • Partner effectively with MTNN’s critical value chain partners to enhance MTN’s brand, and to meet customer-related targets.
  • Improve MTNN’s relative net promoters score and attain the best relative service NPS in the assigned region.
  • Enforce awareness on expected conduct and impact on non-compliance on bottom-line results and company image.
  • Implement planned strategy for the successful delivery of mtn group and MTNN transformation initiatives focusing on best customer experience with a focus on high-quality customer interactions in the physical footprint
  • Drive understanding and embedding of MTNN customer service levers
  • Create and run an empowered & engaged workforce
  • Establish value through qualitative engagements
  • Oversee all stores to make sure that all products are merchandised and all visual materials implemented according to the guidelines set
  • Work with a set of predefined KPI’s to monitor and direct performance towards attaining and exceeding these targets
  • Create and implement a roadmap for branded retail stores and points
  • Show leadership qualities and advice on the details of customer operations and set standards for related activities
  • Create strategies for efficient customer care services in compliance with the goals and objectives of MTNN.
  • Establish and manage dispute management and escalation process
  • Track financial performance of different telecommunications services related vendors as it abides by contract rates and budgeted cost models.
  • Monitor disputes and make sure they are documented and accessible for reference by authorized users.
  • Organize skill transfer for staff improvement, motivation and business continuity.

Job Requirements

  • Should have a First degree in Business Management; Financial Management; Accountancy or any Social Science course or any other field of study.
  • Having a Masters in business administration will be an advantage
  • Fluency in the use of English.
  • Should have 9 – 17 years of relevant work experience with a Manager track record of 3 years or more and at least 3 years in the relevant sector.
  • Worked across diverse cultures and geographies advantageous
  • Relatable Management work experience in a customer-oriented service environment, preferably telecoms
  • Credible Experience in overseeing service level agreements, process improvements, and billing systems.
  • Should have a minimum qualification of BA, BSc, BEd or HND

Apply Here for Senior Manager Customer Operations – MTN Nigeria Recruitment 2019

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Qualified candidates should click here to apply for Senior Manager Customer Operations

Deadline for Application: July 1, 2019

Job Position: General Manager Investor Relations

  • Job Type: Full Time
  • Location: Lagos
  • Employment Status: Permanent
  • Department: Financial Operations

Job Description

  • Create and manage MTN Nigeria’s capacity to effectively engage, maintain and establish new relationships with its various strategic stakeholders
  • Maximize stakeholder communication opportunities by proffering input and making sure an integrated & effective strategy.
  • Push increase in shareholder return by ensuring that processes in the department are in compliance to achieving all elements on the business scorecard
  • Provide strategic input to MTNN business planning
  • Interpret analyst reports
  • Create strategies and lead customer-centric culture all through the organization
  • Provide business value via a partnership with MTNN’s ecosystem partners.
  • Liaise effectively with MTNN’s critical high-value customers to advance MTN’s corporate brand
  • Overall accountability for MTN Nigeria’s website ensuring it is kept up to date.
  • Manage the prompt attention to all investor relations queries in a professional manner.
  • Develop and create board reports.
  • Attend and represent MTN Nigeria at investor conferences and communicate with high caliber personnel to position MTN Nigeria as a key African player
  • Oversee and facilitate the results announcement
  • Implement the goals, policies, and modes of operation of MTN Nigeria investor relations
  • Create necessary templates for results announcements, results presentations, and the annual report
  • Ensure all disclosure requirements are attained and recognize ways to enforce disclosure
  • Tutor and train the investor relations team to make sure of the understanding of the objectives and goals of the department
  • Study and go over the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules
  • Work with sponsoring broker and give advice on investor targeting based on the review of the shareholder register

Job Requirements

  • Should have a First degree in any related discipline
  • Fluency in the use of English
  • Excellent communication skills, both verbal and written.
  • Exhibit professional personal carriage, influence & authority
  • Track record of a significant business & social network.
  • 12 years relevant experience which includes 3 years or more of Senior management track record, with a minimum of 3 years in the relevant sector as per relevant role
  • Experience working in a multinational organization
  • Worked across different cultures and geographical locations
  • Experience in investor financial markets
  • Good understanding of mobile telecoms industry is an advantage
  • Must have a minimum qualification of BA, BSc, HND or BEd.
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Apply Here for General Manager Investor Relations – MTN Nigeria Recruitment 2019

Qualified candidates should click here to apply for General Manager Investor Relations

Deadline for Application: July 1, 2019

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