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West Africa Trade Services Manager at British High Commission (BHC)

The British Government is a comprehensive and diversity-friendly employer.  They value difference, advance equality and challenge discrimination, developing their organizational capability. They welcome and welcome applications from individuals of all backgrounds. They do not differentiate on the basis of disability, color, race, ethnicity, religion, gender, age, sexual orientation, veteran status or other category protected by law. They encourage family-friendly flexible working opportunities, where operational and security requirements allow.

They are hiring to fill the following vacant positions described below.

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Job Title: West Africa Trade Services Manager, B3 – DIT

Job Ref: 38/19 LOS
Location: Lagos
Job Category: Department for International Trade roles (DIT)
Job Subcategory: Department for International Trade (DIT)
Grade: B3 (L)
Type of Position: Fixed Term
Duration of Post: 24 months
Start Date: 1st February 2020

Roles and Responsibilities
Working with the Head of the TSU, the jobholder will take full responsibility for leading on all TSU work in West Africa and ensuring trade and investment inquiries are actioned and chargeable trade services across the region are delivered promptly. They will:

  • Lead the West Africa regional team in providing prompt and fact-checked replies to trade inquiries;
  • Plan and oversee the delivery of regional chargeable trade services to UK companies including market research, warmed-up contacts, introductions to local partners as well as events/activities such as networking receptions, market visits, trade missions, etc. The jobholder will be required to see to agreement of work plans with companies and delivery of the service to a high standard and within the specified timeframe.
  • Build strong and collaborative relationships with officers in the region and work with regional teams when required to deliver regional projects;
  • Promote the regional trade services offer to British companies with a view to increasing demand and building a healthy regional pipeline of clients and projects.
  • Lead the regional TSU team in uploading business interactions weekly onto Data Hub and shared spreadsheets.
  • Identify viable business opportunities for UK companies and communicate these to the Operations Team for uploading.
  • Liaise with Regional Managers in North, South and East Africa.
  • Substitute for other staff when on leave.

Resources managed:

  • Staff and expenditure: 4 staff (2 A2 and 2 interns)

Essential qualifications, skills, and experience

  • A degree-level qualification
  • Fluent written and spoken English
  • 3+ years of relevant experience
  • Willingness to travel if required
  • Great team player, able to build collaborative working relationships across teams
  • Good client engagement skills
  • Strong IT skills in Word, Outlook, Excel, PowerPoint
  • Able to adapt to a quick changing and evolving business environment; working proactively and autonomously

Desirable qualifications, skills, and experience:

  • Line management experience
  • Able to adapt to a quick changing and evolving business environment; deliver in the face of uncertainty, and work proactively and autonomously

Required competencies:

  • Collaborating and Partnering, Achieving Commercial Outcomes, Managing a Quality Service, Delivering at Pace.

Starting monthly salary
NGN539,370.38.

Other benefits and conditions of employment

  •  All mandatory L&D courses on FCO Glo.

Working patterns:

  • Normal working hours for BDHC Lagos will be from 7.30 am – 3.30 pm, Monday to Thursday and 7.30 am – 12.30 pm on Friday.

Application Deadline  
31st December 2019.

How to Apply

Interested and suitably qualified individuals should: Click here to apply online

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